SEVEN’s executives are committed to 100 percent customer satisfaction. As proof, SEVEN is willing to put its profits on the line during the first year of a client contract. The key to the joint success between SEVEN and its clients starts with defining key performance indicators during the initial stages of the relationship. Through the SEVEN quality assurance (QA) program, clients have the continuous ability to evaluate the delivery of services. SEVEN’s executives then meet quarterly with each client to discuss the QA matrix.
Peter Martin
President
 |
Peter Martin is an internationally recognized security practitioner who has worked extensively in both the North American and European markets. He is often called on as a subject matter expert in crisis management, threat and risk assessment, and personal and physical security measures. Mr. Martin is a vocal advocate for the importance of detailed risk analysis and proactive measures to enhance corporate and personal safety.
A frequent keynote speaker and lecturer on a variety of security related issues, Mr. Martin has taught courses in advanced security management and security law at a leading Canadian college. He is a member of ASIS International as well as the Association of Threat Assessment Professionals, Association of Counter-Terrorism and Security Professionals, Canadian Society for Industrial Security, International Tactical Training Officers Association, and Overseas Security Advisory Council.
|
|
Joseph Schollaert
Senior Vice President
and General Manager |
Joseph Schollaert has more than twenty-one years of experience in the security and business continuity services industry. He joined IMAC Services as Director of Operations thirteen years ago after a fast-paced career with Allied Security, Inc. In his current position, Mr. Schollaert oversees strategic growth, sales and marketing, and operational planning and implementation.
Mr. Schollaert is a member of the American Management Association, ASIS International, Business and Industry Counsel for Emergency Planning and Preparedness, Chief Executive Network, Energy Security Council, Ohio Association of Private Detective Agencies, Ohio Association of Security and Investigative Services, Sales Concepts Presidents Club, Sandler Sales Institute, and Society for Human Resource Management.
|
|
Derek Rohr
Operations Manager |
Derek Rohr is directly responsible for SEVEN’s security officer operations throughout the United States. Specifically, he oversees the quality assurance of operations, client satisfaction, and the financial accountability of the company.
Derek has provided security vulnerability assessments to DOD, FBI, CIA, USSS, and other agencies in the closure of US military bases in Panama.
He also conducted Personal Vulnerability Assessments for local housing for more than 4000 military family members which provided security information to the Miami Dade police department and the FBI’s uniform crime report.
|
|
